Terms of Service

Last updated: 15th January 2026

Acceptance of Terms

By accessing and using the smartvisionora website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, you are not authorised to use or access our services.

Company Information

These terms govern your use of services provided by smartvisionora AG, a company registered in Germany with registration number HRB957413, located at Schillerstraße 186, 20531 Hamburg, Germany.

Service Description

smartvisionora provides social media selling automation guides, consultancy services, and related educational materials designed to help businesses optimise their social media marketing and e-commerce operations. Our services include but are not limited to automation strategy guides, implementation support, and ongoing consultation.

User Obligations

When using our services, you agree to:

  • Provide accurate and complete information when requested
  • Use our services in compliance with all applicable laws and regulations
  • Respect the intellectual property rights of smartvisionora and third parties
  • Not use our services for any unlawful or prohibited activities
  • Maintain the confidentiality of any access credentials provided
  • Comply with all social media platform terms of service when implementing our strategies
  • Not attempt to reverse engineer, copy, or redistribute our proprietary materials

Intellectual Property

All content, materials, guides, methodologies, and intellectual property provided by smartvisionora remain the exclusive property of smartvisionora AG. This includes but is not limited to text, graphics, logos, images, software, and automation strategies. You are granted a limited, non-exclusive, non-transferable licence to use our materials solely for the purpose of implementing the strategies for your own business. You may not reproduce, distribute, modify, or create derivative works from our intellectual property without explicit written permission.

Payment Terms

Payment for services is due according to the terms specified in your service agreement. All prices are quoted in Euros and include applicable VAT where required. Payment terms, refund policies, and cancellation procedures are detailed in individual service contracts. Late payments may result in suspension of services and additional charges as permitted by law.

Service Availability

Whilst we strive to provide continuous access to our services, we do not guarantee uninterrupted availability. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice. Scheduled maintenance and updates may temporarily affect service availability.

Limitation of Liability

To the maximum extent permitted by law, smartvisionora AG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services. Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount paid by you for the specific service giving rise to the claim. This limitation applies regardless of the legal theory upon which the claim is based.

Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific results from implementing our automation strategies, as outcomes depend on numerous factors including market conditions, platform policies, and implementation quality. Whilst our strategies are designed to comply with platform policies, you are responsible for ensuring ongoing compliance as policies may change.

Indemnification

You agree to indemnify and hold harmless smartvisionora AG, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms an integral part of these terms. By using our services, you consent to the processing of your personal data as described in our Privacy Policy.

Governing Law

These terms shall be governed by and construed in accordance with the laws of Germany. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Hamburg, Germany. If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Termination

Either party may terminate the service relationship at any time with appropriate notice as specified in individual service agreements. Upon termination, your right to access our services and materials will cease immediately. Provisions relating to intellectual property, liability limitations, and governing law shall survive termination. We reserve the right to terminate services immediately for breach of these terms or illegal activities.

Force Majeure

smartvisionora shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting the updated terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated terms. We will provide reasonable notice of material changes to these terms.

Entire Agreement

These terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and smartvisionora regarding the use of our services and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these terms, please contact us:

smartvisionora AG

Schillerstraße 186, 20531 Hamburg, Germany

Email: legal@smartvisionora.top

Phone: +49 40 6693171

Registration Number: HRB957413